ICT
From The Report: Trinidad & Tobago 2020
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Drawing on its potential as a services outsourcing centre, Trinidad and Tobago’s ICT sector remains a key contributor to the islands’ economy. In 2018 the telecommunications and broadcasting sector contributed around 3.7% to GDP. Revenue was generated primarily through software development, web design, data processing and training. Looking ahead, regional headquartering, research and development, business process outsourcing and cybersecurity remain key areas open to further development, especially as T&T seeks out private sector investment from around the globe. Adding to its prospects, T&T possesses the best ICT infrastructure in Latin America and the Caribbean, and ranks second in the region in terms of skills readiness among workers. This chapter contains an interview with Kirk Henry, CEO, iGovTT.

Articles from this Chapter

Overview

Bright prospects: Investors take steps to position the country as a regional centre for business process outsourcing
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Drawing on its potential as a services outsourcing centre, Trinidad and Tobago’s ICT sector remains a key contributor to the islands’ economy. In 2018 the telecommunications and broadcasting sector contributed around 3.7% to GDP, according to the latest full-year data from the Telecommunications Authority of T&T (TATT). Revenue was generated primarily through software development, web design, data processing and training. Looking ahead, regional headquartering, research and development (R&D),…

Analysis

Digital education: Public and private sector actors leverage local human resources
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With a young, English-speaking workforce that benefits from solid higher education and technical training infrastructure, Trinidad and Tobago is well positioned to advertise its human resources to potential investors. According to data compiled by T&T’s Central Statistical Office, in the second quarter of 2019 an estimated 37% of the population was aged 24 or younger, pointing to considerable potential to equip the next generation to meet the demands of an increasingly tech-focused labour market.…

Interview

Integrating technology: Kirk Henry, CEO, iGovTT, on employing digital solutions
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Interview:Kirk Henry How does the digital skills gap affect the ICT sector? KIRK HENRY: While the digital skills gap is often commented on in T&T, the very environment in which we operate predisposes the new generation to being much more receptive to technology. That being said, we have not been able to adequately tap into our skilled workforce. While there are many who are well trained and skilled in specific areas, we are still an energy-based economy. Technology can and will play a…

Overview

Bridging the divide: The ever-expanding digital economy is creating widespread opportunities in the developing world
OBG
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An increasing amount of commercial transactions are moving online, while digital technologies are affecting every facet of the traditional economy. This has provided businesses with new channels through which to reach existing clients, as well as new opportunities for expanding their market share. For consumers, the ever-expanding digital economy promises not only greater access to goods and services, but also to information regarding these products, thereby encouraging more competitive pricing. In emerging economies the development of digital channels has, in some cases, allowed sectors to essentially skip stages of development, moving directly…

Overview

Bridging the divide: The ever-expanding digital economy is creating widespread opportunities in the developing world
OBG
plus

An increasing amount of commercial transactions are moving online, while digital technologies are affecting every facet of the traditional economy. This has provided businesses with new channels through which to reach existing clients, as well as new opportunities for expanding their market share. For consumers, the ever-expanding digital economy promises not only greater access to goods and services, but also to information regarding these products, thereby encouraging more competitive pricing. In emerging economies the development of digital channels has, in some cases, allowed sectors to essentially skip stages of development, moving directly…