The expansion of the telecommunications sector in the kingdom has been comparatively fast, even by emerging market standards. In recent years, penetration levels of mobile and internet services have increased on the back of reduced prices and foreign investment, as well as rising purchasing power and a government strategy that aggressively seeks to expand IT access, known as “Digital Morocco 2013”. The improvements in headline indicators have helped lead to the proliferation of a number of spin-off…
Telecoms & IT
From The Report: Morocco 2015
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Estimated at around 5% of GDP, the telecommunications sector has greatly expanded over the last few years, even by emerging market standards. Mobile and internet penetration have increased on the back of reduced prices and a rise in foreign investment, with the mobile segment leading growth in usage volumes. Moreover, the government has led a push to encourage infrastructure sharing, on the back of a 2012 plan to cover 50% of the population with high-speed broadband by 2027. Indeed, the Digital Morocco 2013 plan aims to boost the use of technology by Moroccan businesses, although some constraints in implementation have caused delays.
This chapter contains an interview with Youssef Chraibi, President, Moroccan Association for Customer Relations.